Lanzarote Powerboat Services
TERMS AND CONDITIONS OF BUSINESS.
Booking
A 50% deposit is required within 48 hours of receiving our booking confirmation to secure your reservation with us. The remainder of the fee is due 4 weeks before the start of your course, holiday or charter.
Insurance
Your Yacht fully equipped to RYA standards is fully insured against accident and third party liability. It is a condition of booking with Lanzarote Powerboat Services that all clients are insured against the usual risks of travel and motor cruising holidays including personal accident, injury, loss of charter, training holiday and cancellation including flights if applicable. Please note that our third party liability insurance is limited to 336,566 euros in line with Spanish regulations, as opposed to 2,000,000 pounds sterling in the UK. If you require a higher insurance coverage please speak to your own Insurance broker.
Cancellation
If due to unforeseen circumstances you find it necessary to cancel the booking we hope that your loss will be minimised due to our insistence on adequate insurance cover. All cancellations must be received in writing prior to your departure date. A cancellation charge of 100% of the deposit will be made for cancellations received up to 8 weeks prior to ‘Start Date’. If cancellation is made less than 8 weeks before ‘start date’ the cancellation fee will be equal to the ‘Total Fee’. In the event of a course, holiday or charter being cancelled by Lanzarote Powerboat Services due to circumstances beyond our control our liability will be limited to the return of all fees already paid.
Please note: Once a deposit has been received for your chosen yacht course, the course choice cannot be changed/upgraded within 8 weeks of “start date”. For any changes made prior to the 8 week mark (subject to availability), an administration fee of €100 will apply.
Damage or Loss of Equipment
All damages and losses attributed to carelessness will be paid for by the client at replacement cost.
Charter
In addition to the above the following are applicable to bareboat and skippered charter. A security deposit of €2000 euros is payable before commencement of a charter. The insurance excess in case of damage will be deducted from the security deposit. The cost of fuel used, losses or unauthorised expenses will also be charged against the security deposit. The security deposit or balance thereof will be returned within 14 working days of the safe return of the yacht. The security deposit will normally be taken by VISA or MASTERCARD.
It is the charterers responsibility to report to Lanzarote Powerboat Services all groundings, collisions and/or damage to the vessel and give full details in the Ships Log.
Lanzarote Powerboat Services reserves the right to take a charter crew on a short familiarisation trip if they appear to be lacking in experience in the craft they are chartering and to provide a skipper at the charterer’s expense if this is felt necessary.
Lanzarote Powerboat Services reserves the right to refuse to hand over the vessel to anyone who in the Company’s opinion is not suitable to take charge.
Change of Vessel & Individual Berths
Lanzarote Powerboat Services reserves the right to introduce other vessel types other than those published. Clients booking individual berths will be placed on the vessel which in the Company’s opinion is the most suitable.
Flights
It is your responsibility to arrange flight and transfers to arrive at chosen Boating destination.
Disputes
At Lanzarote Powerboat Services we try hard to provide the very best service but on occasions disputes can arise. In case of a dispute, please inform the School Principal or Chief Instructor (based at our home port of Puerto Calero Marina) immediately and we will endeavor to resolve the problem at the time.
THE GENERAL DATA PROTECTION REGULATIONS (EU Regulation 2016/679) OUR PRIVACY POLICY: Lanzarote Powerboat Services is committed to safeguarding the privacy of our clients whilst providing the highest possible quality of service. The information contained in this Student Registration Form, including any questions as to your health and ability, will only be used by us to process your booking for the course and for attending to your safety whilst you are partaking in the course. On successful completion of your RYA Powerboat Level 2 Course, your name, contact details, date of birth, certificate number and date of issue will be shared with the RYA through a secure web portal on www.rya.org.uk The data will be stored on the RYA´s central database, and allows the RYA to record your qualification, to update any records they may hold for you, and to verify or replace your certificate if required. For further information on how the RYA will deal with your data, please see the RYA´s privacy policy at www.rya.org.uk/go/privacy We undertake to keep your data, as detailed on this Student Registration Form, safe and secure whilst in our possession. The only data that we will keep in our possession is your certificate number, your name and the date the certificate was issued. We will destroy this Student Registration Form 7 days after submitting your certificate registration to the RYA. Your data will not be shared with any third party for marketing or commercial purposes.